How long does it take for the carpet
to dry after you clean it?
Ventilation is the key to drying. The more air that
is circulating the faster it will dry. Our average dry time
is approximately six to eight hours. Remember the dirtier
the carpet, the more we have to rinse it which means
allowing more drying time. It will be completely dry within
How soon can I walk on the carpet
after it has been cleaned?
If your shoes or socks are clean, you can walk on
the carpet right away. If we have put a fiber protection on
your carpet, we advise keeping the traffic down to a
minimum for at least two hours so the fiber protection can
Will the spots reappear?
If a spot reappears within thirty days, so do we.
There are a few ways to prevent a spot from wicking back.
One way is to put a towel with a weighted object over the
area where the spot was for the 24 hour drying time. If it
is a constant reappearing problem, then the spot may need
to be treated as a repair doing additional work such as
lifting the carpet up, cleaning the back side of the carpet
and possible pad replacement.
How often should I have my carpet
This depends upon whether you are cleaning for
appearance reasons of for health reasons. For appearance
reasons only, we suggest six to nine months or when you
start to notice soiling. For health reasons, the
Environmental Protection Agency (EPA) recommends a family
with animals living in a dusty environment should have
their carpet cleaned every one to two months. How dirty
would a white towel get in your house if you walked on it
for six months without cleaning it?
Does fiber protection such as Dupont
Teflon or 3M Scotchgard really work?
Yes. Have you ever tried washing a pan that did not
have a non-stick coating such as oil or butter on it? Even
manufacturers are building fiber protection into their
carpets. Although your carpet may have built in fiber
protection, you should still re-enhance it after cleaning,
just like you would keep a non-stick pan oiled when
Will pet spots and odor come out with
Every situation is unique and in most cases, no.
Pet odor can be very difficult to remove. We need to be
able to treat the source of where the odor is coming from.
In more severe cases, urine will soak through the face
fiber of the carpet, into the carpet backing, the padding,
and the subfloor. With specialized restoration work, we can
help minimize these problems.